I thought getting through customs with 7 bags and 2 kids was going to be a nightmare, especially after traveling a red-eye. It was actually very easy! There are men to help you with your luggage and you only need to pay them a couple of dollars to make them happy.
There is a VIP option which for $30 per person (and some undisclosed amount for kids) you can skip customs all together. They take you out a side door and you wait in a lounge while they stand in line and do everything for you. Not sure how this is legal. I thought we had made a reservation for this, but there was no one holding our name on a sign when we exited the plane and it wasn’t much of a hassle anyway.
All in all, not a bad experience.